We are all experiencing the most trying times as the COVID-19 pandemic continues to spread. We realize the importance of remaining in contact with our customers and sales representatives. Serving your needs, at this time, is of the utmost importance to us as a company.
We are closely monitoring all orders coming through and anticipate to ship once a week as we retain a small number of employees, all the while practicing social distancing to reduce the possibility of transmission and to ensure that everyone remains healthy and virus-free.
All orders received and processed from March 24th through March 29th will be shipped on Monday March 30th. Please contact firstname.lastname@example.org or provide your contact number in order to secure your form of payment and authorization prior to shipping.
The staff at Zodax is actively working remotely, processing orders, updating customer notes, receiving calls, reviewing emails, and being proactive in support of our customers and sales representatives.
Claims will be processed as soon as we return to the office and resume normal business hours.
These are demanding times that require us to keep the lines of communication open and provide information weekly. As we navigate through them, we appreciate your continued support, and look forward to a better tomorrow!
The Team at Zodax